Scheduled True Platform - Account & Identity Maintenance - US Region

Scheduled for Oct 18, 22:00 UTC  -  Oct 19, 00:00 UTC

Scheduled

We will be performing a scheduled infrastructure upgrade on our services to improve consistency and stability across the platform.

Scheduled window: Sunday, 18 October 2026, 22:00 – Monday 19 October 2026 00:00 UTC (2 hours)

Affected services (US region):
• [True Platform] Account & Identity

Not affected: All other True Platform and Studio services, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).

Impact: Users may experience degraded performance, and some users may be intermittently unable to log in during the maintenance window.

No action is required on your side.

We will update this page as the maintenance progresses. Thank you for your patience.
Posted Oct 16, 2026 - 07:13 UTC
This scheduled maintenance affects: [True Platform] Account & Identity (Admin Console (US), Account Management (US), Login (US)).