All Systems Operational

Uptime over the past 90 days. View historical uptime.
[True Platform] Account & Identity Operational
90 days ago
100.0 % uptime
Today
Admin Console (US) Operational
90 days ago
100.0 % uptime
Today
Account Management (US) Operational
90 days ago
100.0 % uptime
Today
Login (US) Operational
90 days ago
100.0 % uptime
Today
Admin Console (EU) Operational
90 days ago
100.0 % uptime
Today
Account Management (EU) Operational
90 days ago
100.0 % uptime
Today
Login (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] AI Platform Operational
90 days ago
100.0 % uptime
Today
AI Inference (US) Operational
90 days ago
100.0 % uptime
Today
AI Inference (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] Commerce Operational
90 days ago
100.0 % uptime
Today
Licensing (US) Operational
90 days ago
100.0 % uptime
Today
Licensing (EU) Operational
90 days ago
100.0 % uptime
Today
Purchase (Global) Operational
90 days ago
100.0 % uptime
Today
[True Platform] Integrations Operational
90 days ago
100.0 % uptime
Today
Test Automation for Jira (Global) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TestCloud Operational
90 days ago
100.0 % uptime
Today
Execution (US) Operational
90 days ago
100.0 % uptime
Today
Metering (US) Operational
90 days ago
100.0 % uptime
Today
Provisioning (US) Operational
90 days ago
100.0 % uptime
Today
TestCloud API (US) Operational
90 days ago
100.0 % uptime
Today
Tunnel (US) Operational
90 days ago
100.0 % uptime
Today
Execution (EU) Operational
90 days ago
100.0 % uptime
Today
Metering (EU) Operational
90 days ago
100.0 % uptime
Today
Provisioning (EU) Operational
90 days ago
100.0 % uptime
Today
TestCloud API (EU) Operational
90 days ago
100.0 % uptime
Today
Tunnel (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TestOps Operational
90 days ago
99.97 % uptime
Today
Agent (US) Operational
90 days ago
99.91 % uptime
Today
Executions (US) Operational
90 days ago
100.0 % uptime
Today
Schedules (US) Operational
90 days ago
100.0 % uptime
Today
TestOps API (US) Operational
90 days ago
99.91 % uptime
Today
Agent (EU) Operational
90 days ago
100.0 % uptime
Today
Executions (EU) Operational
90 days ago
100.0 % uptime
Today
Schedules (EU) Operational
90 days ago
100.0 % uptime
Today
TestOps API (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TrueTest Operational
90 days ago
100.0 % uptime
Today
TrueTest API (US) Operational
90 days ago
100.0 % uptime
Today
TrueTest API (EU) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Download (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Homepage (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Store (Global) Operational
90 days ago
100.0 % uptime
Today
Web Properties Operational
90 days ago
100.0 % uptime
Today
Browser's Driver Downloader (Global) Operational
90 days ago
100.0 % uptime
Today
Community Forums (Global) Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Academy (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Docs (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Homepage (Global) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

Scheduled True Platform - TestOps Maintenance - US and EU Region
Completed - The scheduled maintenance has been completed.
Aug 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 03:00 UTC
Scheduled - We will be performing a scheduled infrastructure upgrade on our services to improve consistency and stability across the platform.

Scheduled window: Saturday, 15 August 2026, 03:00 – 04:00 UTC (1 hour)

Affected services (US and EU region):
• [True Platform] TestOps

Not affected: All other True Platform and Studio services, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).

Impact: Users may experience degraded performance on the services listed above during the maintenance window. No action is required on your side.

We will update this page as the maintenance progresses. Thank you for your patience.
Aug 11, 08:43 UTC

Aug 14, 2026

Scheduled Maintenance: Katalon Customer Support Portal (support.katalon.com)
Completed - The scheduled maintenance has been completed.
Aug 14, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 23:00 UTC
Scheduled - We will perform scheduled maintenance on the Katalon Customer Support Portal (support.katalon.com).

Maintenance window
- Thursday, August 13, 2026, 23:00 UTC - Friday, August 14, 2026, 01:00 UTC
- Expected duration: up to 2 hours

Affected component
- Customer Support Portal (Global)

Expected impact
During the window, support.katalon.com may be intermittently unavailable or slow to load. You may be unable to sign in to the portal, submit a new support case, view or update existing cases, or browse knowledge base articles hosted on the portal.

Not affected
All Katalon products and services continue to operate normally, including Katalon Studio, TestOps, TestCloud, TrueTest, login and account management, licensing and purchase, Katalon Docs, Katalon Academy, and Community Forums.

We will update this notice when the maintenance is complete. Thank you for your patience.
Aug 11, 08:45 UTC

Aug 13, 2026

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

Scheduled True Platform - TestCloud Maintenance - US and EU Region
Completed - The scheduled maintenance has been completed.
Aug 9, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:00 UTC
Scheduled - We will be performing a scheduled infrastructure upgrade on our services to improve consistency and stability across the platform.

Scheduled window: Sunday, 9 August 2026, 23:00 – 23:30 UTC (30 minutes)

Affected services (US and EU region):
• [True Platform] TestCloud

Not affected: All other True Platform and Studio services, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).

Impact: Users may experience degraded performance on the services listed above during the maintenance window. No action is required on your side.

We will update this page as the maintenance progresses. Thank you for your patience.
Aug 6, 08:27 UTC
Scheduled True Platform Integrations Maintenance
Completed - The scheduled maintenance has been completed.
Aug 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 06:00 UTC
Scheduled - We will be performing a scheduled infrastructure upgrade on our US region services to improve consistency and stability across the platform.

Scheduled window: Sunday, 9 August 2026, 06:00 – 07:00 UTC (1 hour)

Affected services:
• [True Platform] Integrations — Test Automation for Jira (Global).

Not affected: US region all other services, EU region services, Katalon Studio, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).

Impact: Users may experience degraded performance on the services listed above during the maintenance window. No action is required on your side.

We will update this page as the maintenance progresses. Thank you for your patience.
Aug 5, 08:29 UTC
Scheduled Katalon Studio - Store Maintenance
Completed - The scheduled maintenance has been completed.
Aug 9, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:30 UTC
Scheduled - We will be performing a scheduled infrastructure upgrade on our US region services to improve consistency and stability across the platform.

Scheduled window: Sunday, 9 August 2026, 03:30 – 04:30 UTC (1 hour)

Affected services:
• Katalon Studio — Store (Global).

Not affected: US region all other services, EU region services, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).

Impact: Users may experience degraded performance on the services listed above during the maintenance window. No action is required on your side.

We will update this page as the maintenance progresses. Thank you for your patience.
Aug 5, 08:27 UTC

Aug 8, 2026

Scheduled Maintenance: Katalon Customer Support Portal (support.katalon.com)
Completed - The scheduled maintenance has been completed.
Aug 8, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 03:01 UTC
Scheduled - We will perform scheduled maintenance on the Katalon Customer Support Portal (support.katalon.com).

Maintenance window
- Saturday, August 8, 2026, 03:00 - 05:00 UTC
- Expected duration: up to 2 hours

Affected component
- Customer Support Portal (Global)

Expected impact
During the window, support.katalon.com may be intermittently unavailable or slow to load. You may be unable to sign in to the portal, submit a new support case, view or update existing cases, or browse knowledge base articles hosted on the portal.

Not affected
All Katalon products and services continue to operate normally, including Katalon Studio, TestOps, TestCloud, TrueTest, login and account management, licensing and purchase, Katalon Docs, Katalon Academy, and Community Forums.

We will update this notice when the maintenance is complete. Thank you for your patience.
Aug 4, 09:15 UTC
Scheduled Infrastructure Maintenance — US Region
Completed - The scheduled maintenance has been completed.
Aug 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 03:00 UTC
Scheduled - We will be performing a scheduled infrastructure upgrade on our US region services to improve consistency and stability across the platform.

Scheduled window: Saturday, 8 August 2026, 03:00 – 04:00 UTC (1 hour)

Affected services (US region):
• Account & Identity — Admin Console, Account Management, Login.
• AI Platform — AI Inference.
• Commerce — Licensing, Purchase.
• Integration — Test Automation for Jira.
• TestOps — Agent, Executions, Schedules, TestOps API.
• TrueTest — TrueTest API.
• Katalon Studio — Store.

Not affected: TestCloud, EU region services, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).

Impact: Users may experience degraded performance on the services listed above during the maintenance window. No action is required on your side.

We will update this page as the maintenance progresses. Thank you for your patience.
Aug 5, 08:24 UTC

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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