Completed -
The scheduled maintenance has been completed.
Aug 24, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 03:00 UTC
Scheduled -
We will be performing a scheduled infrastructure upgrade on our services to improve consistency and stability across the platform.
Scheduled window: Monday, 24 August 2026, 03:00 – 04:00 UTC (1 hour)
Affected services (EU region):
• [True Platform] Account & Identity
• [True Platform] Commerce
Not affected: All other True Platform and Studio services, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).
Impact: Users may experience degraded performance and will be unable to log in during the maintenance window. The services listed below will continue to run normally, but will be inaccessible because login is unavailable:
• [True Platform] AI Platform
• [True Platform] TestCloud
• [True Platform] TestOps
• [True Platform] TrueTest
No action is required on your side.
We will update this page as the maintenance progresses. Thank you for your patience.
Aug 22, 06:48 UTC