All Systems Operational

Uptime over the past 90 days. View historical uptime.
[True Platform] Account & Identity Operational
90 days ago
99.98 % uptime
Today
Admin Console (US) Operational
90 days ago
99.94 % uptime
Today
Account Management (US) Operational
90 days ago
100.0 % uptime
Today
Login (US) Operational
90 days ago
100.0 % uptime
Today
Admin Console (EU) Operational
90 days ago
100.0 % uptime
Today
Account Management (EU) Operational
90 days ago
100.0 % uptime
Today
Login (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] AI Platform Operational
90 days ago
100.0 % uptime
Today
AI Inference (US) Operational
90 days ago
100.0 % uptime
Today
AI Inference (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] Commerce Operational
90 days ago
100.0 % uptime
Today
Licensing (US) Operational
90 days ago
100.0 % uptime
Today
Licensing (EU) Operational
90 days ago
100.0 % uptime
Today
Purchase (Global) Operational
90 days ago
100.0 % uptime
Today
[True Platform] Integrations Operational
90 days ago
100.0 % uptime
Today
Test Automation for Jira (Global) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TestCloud Operational
90 days ago
100.0 % uptime
Today
Execution (US) Operational
90 days ago
100.0 % uptime
Today
Metering (US) Operational
90 days ago
100.0 % uptime
Today
Provisioning (US) Operational
90 days ago
100.0 % uptime
Today
TestCloud API (US) Operational
90 days ago
100.0 % uptime
Today
Tunnel (US) Operational
90 days ago
100.0 % uptime
Today
Execution (EU) Operational
90 days ago
100.0 % uptime
Today
Metering (EU) Operational
90 days ago
100.0 % uptime
Today
Provisioning (EU) Operational
90 days ago
100.0 % uptime
Today
TestCloud API (EU) Operational
90 days ago
100.0 % uptime
Today
Tunnel (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TestOps Operational
90 days ago
99.97 % uptime
Today
Agent (US) Operational
90 days ago
99.91 % uptime
Today
Executions (US) Operational
90 days ago
100.0 % uptime
Today
Schedules (US) Operational
90 days ago
100.0 % uptime
Today
TestOps API (US) Operational
90 days ago
99.91 % uptime
Today
Agent (EU) Operational
90 days ago
100.0 % uptime
Today
Executions (EU) Operational
90 days ago
100.0 % uptime
Today
Schedules (EU) Operational
90 days ago
100.0 % uptime
Today
TestOps API (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TrueTest Operational
90 days ago
100.0 % uptime
Today
TrueTest API (US) Operational
90 days ago
100.0 % uptime
Today
TrueTest API (EU) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Download (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Homepage (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Store (Global) Operational
90 days ago
100.0 % uptime
Today
Web Properties Operational
90 days ago
99.99 % uptime
Today
Browser's Driver Downloader (Global) Operational
90 days ago
100.0 % uptime
Today
Community Forums (Global) Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Academy (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Docs (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Homepage (Global) Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Scheduled Maintenance: Tunnel Infrastructure Database Scaling
Completed - The scheduled maintenance has been completed.
Jul 26, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 23:00 UTC
Scheduled - We will be performing scheduled maintenance on our Tunnel Production database cluster to scale system resources and optimize service reliability and performance.

​Maintenance Window:
▪ ​Date: July 26
▪ ​Time: 23:00 PM – 23:30 PM UTC
▪ ​Expected Duration: ~30 minutes
​Expected Impact:
▪ ​During this maintenance window, the database will reboot, which may result in brief connection interruptions for Tunnel services.
▪ ​Related services will be restarted immediately after scaling to ensure proper reconnection.

​Action Required: No action is required on your end. Our team will closely monitor system health during and after the maintenance to ensure a seamless recovery.

​Thank you for your patience and understanding as we improve our infrastructure!
Jul 24, 10:08 UTC

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Scheduled Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 03:00 UTC
Scheduled - We will be performing scheduled infrastructure maintenance during the window below. No downtime is expected; services will remain available throughout. You may notice brief transient latency or reconnects.

- Start: 20 Jul 2026, 03:00 UTC (10:00 ICT)
- End: 20 Jul 2026, 05:00 UTC (12:00 ICT)
- Expected impact: None (no downtime)

No action required. Updates will be posted here if anything changes.
Jul 17, 04:34 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Elevated errors on TestOps (US) — API, Agent, and test execution reporting
Resolved - This incident has been resolved.
Jul 17, 00:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 10:42 UTC
Update - We are continuing to work on a fix for this issue.
Jul 16, 10:13 UTC
Identified - We have identified the cause of the ongoing disruption affecting TestOps in the US
region. Since 07:55 UTC on 16 Jul 2026, users may experience timeouts or 504 errors
when accessing the TestOps web app and API, connecting Agents, and reporting test
executions.

The issue originates from our content-delivery provider (Amazon CloudFront), which
has stopped routing requests to our services in this region. Amazon has acknowledged
a corresponding event on their service health dashboard. Our infrastructure and
backend services are healthy — the disruption is in the delivery path in front of
them.

Scope: US region only. TestOps EU is unaffected. TestCloud, licensing, and account
sign-in are operating normally.

We are monitoring the provider's recovery and evaluating a routing workaround to
restore access sooner. Next update within 30 minutes or upon material change.
Jul 16, 09:00 UTC
Investigating - We are investigating an incident affecting TestOps in the US region. Users may experience timeouts or errors when accessing the TestOps API, connecting Agents, running or reporting test executions, and triggering schedules.

Our engineering team is actively working on remediation.

Scope: US region only. TestOps in the EU region is unaffected and fully operational, as are TestCloud, licensing, account/identity, and all Katalon websites.

We will post the next update within 30 minutes or as soon as service is restored. We apologize for the disruption.
Jul 16, 08:29 UTC

Jul 16, 2026

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