All Systems Operational

[True Platform] Account & Identity Operational
90 days ago
99.98 % uptime
Today
Admin Console (US) Operational
90 days ago
99.94 % uptime
Today
Account Management (US) Operational
90 days ago
100.0 % uptime
Today
Login (US) Operational
90 days ago
100.0 % uptime
Today
Admin Console (EU) Operational
90 days ago
100.0 % uptime
Today
Account Management (EU) Operational
90 days ago
100.0 % uptime
Today
Login (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] AI Platform Operational
90 days ago
100.0 % uptime
Today
AI Inference (US) Operational
90 days ago
100.0 % uptime
Today
AI Inference (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] Commerce Operational
90 days ago
100.0 % uptime
Today
Licensing (US) Operational
90 days ago
100.0 % uptime
Today
Licensing (EU) Operational
90 days ago
100.0 % uptime
Today
Purchase (Global) Operational
90 days ago
100.0 % uptime
Today
[True Platform] Integrations Operational
90 days ago
100.0 % uptime
Today
Test Automation for Jira (Global) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TestCloud Operational
90 days ago
100.0 % uptime
Today
Execution (US) Operational
90 days ago
100.0 % uptime
Today
Metering (US) Operational
90 days ago
100.0 % uptime
Today
Provisioning (US) Operational
90 days ago
100.0 % uptime
Today
TestCloud API (US) Operational
90 days ago
100.0 % uptime
Today
Tunnel (US) Operational
90 days ago
100.0 % uptime
Today
Execution (EU) Operational
90 days ago
100.0 % uptime
Today
Metering (EU) Operational
90 days ago
100.0 % uptime
Today
Provisioning (EU) Operational
90 days ago
100.0 % uptime
Today
TestCloud API (EU) Operational
90 days ago
100.0 % uptime
Today
Tunnel (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TestOps Operational
90 days ago
99.97 % uptime
Today
Agent (US) Operational
90 days ago
99.91 % uptime
Today
Executions (US) Operational
90 days ago
100.0 % uptime
Today
Schedules (US) Operational
90 days ago
100.0 % uptime
Today
TestOps API (US) Operational
90 days ago
99.91 % uptime
Today
Agent (EU) Operational
90 days ago
100.0 % uptime
Today
Executions (EU) Operational
90 days ago
100.0 % uptime
Today
Schedules (EU) Operational
90 days ago
100.0 % uptime
Today
TestOps API (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TrueTest Operational
90 days ago
100.0 % uptime
Today
TrueTest API (US) Operational
90 days ago
100.0 % uptime
Today
TrueTest API (EU) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Download (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Homepage (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Store (Global) Operational
90 days ago
100.0 % uptime
Today
Web Properties Operational
90 days ago
99.99 % uptime
Today
Browser's Driver Downloader (Global) Operational
90 days ago
100.0 % uptime
Today
Community Forums (Global) Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Academy (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Docs (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Homepage (Global) Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 23:00 UTC
Scheduled - We will be performing scheduled maintenance on our Tunnel Production database cluster to scale system resources and optimize service reliability and performance.

​Maintenance Window:
▪ ​Date: July 26
▪ ​Time: 23:00 PM – 23:30 PM UTC
▪ ​Expected Duration: ~30 minutes
​Expected Impact:
▪ ​During this maintenance window, the database will reboot, which may result in brief connection interruptions for Tunnel services.
▪ ​Related services will be restarted immediately after scaling to ensure proper reconnection.

​Action Required: No action is required on your end. Our team will closely monitor system health during and after the maintenance to ensure a seamless recovery.

​Thank you for your patience and understanding as we improve our infrastructure!

Jul 24, 10:08 UTC

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Completed - The scheduled maintenance has been completed.
Jul 20, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 03:00 UTC
Scheduled - We will be performing scheduled infrastructure maintenance during the window below. No downtime is expected; services will remain available throughout. You may notice brief transient latency or reconnects.

- Start: 20 Jul 2026, 03:00 UTC (10:00 ICT)
- End: 20 Jul 2026, 05:00 UTC (12:00 ICT)
- Expected impact: None (no downtime)

No action required. Updates will be posted here if anything changes.

Jul 17, 04:34 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.