All Systems Operational

[True Platform] Account & Identity Operational
90 days ago
99.98 % uptime
Today
Admin Console (US) Operational
90 days ago
99.94 % uptime
Today
Account Management (US) Operational
90 days ago
100.0 % uptime
Today
Login (US) Operational
90 days ago
100.0 % uptime
Today
Admin Console (EU) Operational
90 days ago
100.0 % uptime
Today
Account Management (EU) Operational
90 days ago
100.0 % uptime
Today
Login (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] AI Platform Operational
90 days ago
100.0 % uptime
Today
AI Inference (US) Operational
90 days ago
100.0 % uptime
Today
AI Inference (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] Commerce Operational
90 days ago
100.0 % uptime
Today
Licensing (US) Operational
90 days ago
100.0 % uptime
Today
Licensing (EU) Operational
90 days ago
100.0 % uptime
Today
Purchase (Global) Operational
90 days ago
100.0 % uptime
Today
[True Platform] Integrations Operational
90 days ago
100.0 % uptime
Today
Test Automation for Jira (Global) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TestCloud Operational
90 days ago
100.0 % uptime
Today
Execution (US) Operational
90 days ago
100.0 % uptime
Today
Metering (US) Operational
90 days ago
100.0 % uptime
Today
Provisioning (US) Operational
90 days ago
100.0 % uptime
Today
TestCloud API (US) Operational
90 days ago
100.0 % uptime
Today
Tunnel (US) Operational
90 days ago
100.0 % uptime
Today
Execution (EU) Operational
90 days ago
100.0 % uptime
Today
Metering (EU) Operational
90 days ago
100.0 % uptime
Today
Provisioning (EU) Operational
90 days ago
100.0 % uptime
Today
TestCloud API (EU) Operational
90 days ago
100.0 % uptime
Today
Tunnel (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TestOps Operational
90 days ago
100.0 % uptime
Today
Agent (US) Operational
90 days ago
100.0 % uptime
Today
Executions (US) Operational
90 days ago
100.0 % uptime
Today
Schedules (US) Operational
90 days ago
100.0 % uptime
Today
TestOps API (US) Operational
90 days ago
100.0 % uptime
Today
Agent (EU) Operational
90 days ago
100.0 % uptime
Today
Executions (EU) Operational
90 days ago
100.0 % uptime
Today
Schedules (EU) Operational
90 days ago
100.0 % uptime
Today
TestOps API (EU) Operational
90 days ago
100.0 % uptime
Today
[True Platform] TrueTest Operational
90 days ago
100.0 % uptime
Today
TrueTest API (US) Operational
90 days ago
100.0 % uptime
Today
TrueTest API (EU) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Download (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Homepage (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Studio Store (Global) Operational
90 days ago
100.0 % uptime
Today
Web Properties Operational
90 days ago
99.99 % uptime
Today
Browser's Driver Downloader (Global) Operational
90 days ago
100.0 % uptime
Today
Community Forums (Global) Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Academy (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Docs (Global) Operational
90 days ago
100.0 % uptime
Today
Katalon Homepage (Global) Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 3, 2026

No incidents reported today.

Jul 2, 2026
Resolved - This incident has been resolved.
Jul 2, 12:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 11:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 2, 11:01 UTC
Investigating - We are investigating an issue in TestOps Gen3 (US) where, after connecting or syncing a Git repository, newly synced test assets - test cases, test suites, test suite collections, and execution profiles - may not appear. As a result, running tests from a newly Git-synced repository may be blocked.
Repositories that were previously synced and are already indexed are not affected, and no data has been lost - your repository contents in Git are safe. Our engineering team is actively working on a fix and a re-sync to restore visibility. Next update within 60 minutes.

Jul 2, 09:55 UTC
Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Completed - The scheduled maintenance has been completed.
Jun 29, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 02:00 UTC
Scheduled - We will be performing routine, security-driven rotation of internal service credentials supporting the Katalon TestOps platform. This is a periodic maintenance activity carried out as part of our ongoing security and compliance program.

Expected impact: None. The rotation uses a zero-downtime, two-key grace-period procedure — new credentials are introduced and verified before the previous ones are retired — so TestOps and its services are expected to remain fully operational throughout the window.

Possible brief effects during the window (unlikely): transient delays in test-result processing, execution scheduling, or outbound email notifications (e.g., reports, invitations) as services pick up the refreshed credentials.

No action is required from users. We will update this notice if the schedule changes or if any service is affected.

Jun 26, 07:46 UTC
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Resolved - This incident has been resolved.
Jun 24, 14:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 14:17 UTC
Update - We are continuing to work on a fix for this issue.
Jun 24, 14:11 UTC
Update - We are continuing to work on a fix for this issue.
Jun 24, 13:41 UTC
Identified - The issue has been identified.
Jun 24, 13:27 UTC
Update - We are continuing to investigate this issue.
Jun 24, 12:59 UTC
Investigating - We are investigating elevated errors (HTTP 500) when viewing test execution results in TestOps. Affected users may see failures loading individual test result details, including attempt history and console output. Other TestOps functionality remains operational.
Our engineering team has identified the cause as a slow database query timing out and is actively working on a fix.
We will provide an update shortly.

Jun 24, 12:21 UTC
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.