Scheduled Infrastructure Maintenance — US Region

Scheduled for Aug 8, 03:00 - 04:00 UTC

Scheduled

We will be performing a scheduled infrastructure upgrade on our US region services to improve consistency and stability across the platform.

Scheduled window: Saturday, 8 August 2026, 03:00 – 04:00 UTC (1 hour)

Affected services (US region):
• Account & Identity — Admin Console, Account Management, Login.
• AI Platform — AI Inference.
• Commerce — Licensing, Purchase.
• Integration — Test Automation for Jira.
• TestOps — Agent, Executions, Schedules, TestOps API.
• TrueTest — TrueTest API.
• Katalon Studio — Store.

Not affected: TestCloud, EU region services, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).

Impact: Users may experience degraded performance on the services listed above during the maintenance window. No action is required on your side.

We will update this page as the maintenance progresses. Thank you for your patience.

Posted Aug 05, 2026 - 08:24 UTC

This scheduled maintenance affects: [True Platform] TestOps (Agent (US), Executions (US), Schedules (US), TestOps API (US)), [True Platform] Account & Identity (Admin Console (US), Account Management (US), Login (US)), [True Platform] Integrations (Test Automation for Jira (Global)), [True Platform] TrueTest (TrueTest API (US)), [True Platform] AI Platform (AI Inference (US)), [True Platform] Commerce (Licensing (US), Purchase (Global)), and Katalon Studio (Katalon Studio Store (Global)).