Errors loading test execution results in TestOps

Incident Report for Katalon

Resolved

This incident has been resolved.
Posted Jun 24, 2026 - 14:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2026 - 14:17 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 24, 2026 - 14:11 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 24, 2026 - 13:41 UTC

Identified

The issue has been identified.
Posted Jun 24, 2026 - 13:27 UTC

Update

We are continuing to investigate this issue.
Posted Jun 24, 2026 - 12:59 UTC

Investigating

We are investigating elevated errors (HTTP 500) when viewing test execution results in TestOps. Affected users may see failures loading individual test result details, including attempt history and console output. Other TestOps functionality remains operational.
Our engineering team has identified the cause as a slow database query timing out and is actively working on a fix.
We will provide an update shortly.
Posted Jun 24, 2026 - 12:21 UTC
This incident affected: TestOps (Executions).
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