Scheduled True Platform - Account & Identity Maintenance - US Region

Scheduled for Aug 22, 03:00 - 04:00 UTC

Scheduled

We will be performing a scheduled infrastructure upgrade on our services to improve consistency and stability across the platform.

Scheduled window: Saturday, 22 August 2026, 03:00 – 04:00 UTC (1 hour)

Affected services (US region):
• [True Platform] Account & Identity
• [True Platform] Commerce

Not affected: All other True Platform and Studio services, and all web properties (Docs, Academy, Community Forums, Support Portal, Homepage).

Impact: Users may experience degraded performance and will be unable to log in during the maintenance window. The services listed below will continue to run normally, but will be inaccessible because login is unavailable:

• [True Platform] AI Platform
• [True Platform] TestCloud
• [True Platform] TestOps
• [True Platform] TrueTest

No action is required on your side.

We will update this page as the maintenance progresses. Thank you for your patience.
Posted Aug 20, 2026 - 08:30 UTC
This scheduled maintenance affects: [True Platform] TestOps (Agent (US), Executions (US), Schedules (US), TestOps API (US)), [True Platform] Account & Identity (Admin Console (US), Account Management (US), Login (US)), [True Platform] TrueTest (TrueTest API (US)), [True Platform] TestCloud (Execution (US), Metering (US), Provisioning (US), TestCloud API (US), Tunnel (US)), [True Platform] AI Platform (AI Inference (US)), and [True Platform] Commerce (Licensing (US), Purchase (Global)).
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